Score Reporting

Describes the process of score reporting for the Mississippi nursing assistant certification exam

Exam Results

You will get a notification email from CNA365 when a new exam score has been posted to your online account. To see your score report, please login to your CNA365 account by clicking the “CNA365 Login” button on the top of the Mississippi nurse aide website page at http://www.credentia.com/.

Score reports are generally available within a few hours after the day’s testing event is completed. If it has been more than twenty-four (24) hours and you are not able to see your score report in CNA365, contact customer service at 800-457-6752.

Failing

If you fail the Written (or Oral) Examination or the Skills Evaluation, your Score Report will tell you how to retake either or both parts.
If you fail either part of the NNAAP Examination three (3) times, you will need to complete another training program and retake BOTH parts of the NNAAP Examination, not just the part that was failed.
In addition, if you were scheduled to take the exam 3 times and did not become licensed — either as a result of failing the exam or absence(s) — you will need to retrain.
If you are either an E3 or an E4 candidate (see page 7), you have ONLY ONE attempt to pass the examination. If you fail, you MUST retrain and reapply under eligibility route E0.

See Registration and Scheduling for more details.

How to Read a Failing Score Report

If you do not pass the Skills Evaluation, you will receive a Failing Score Report. The score report will list the five (5) skills that you performed and a score of Satisfactory or Unsatisfactory for each skill. Any skill with an Unsatisfactory result is considered a failed skill. You must receive a Satisfactory result on all five (5) skills in order to pass the Skills Evaluation.

IMPORTANT: Use your Failing Score Report to help you study for when you retake the Skills Evaluation. A failed skill will show the reason for the failure, and you can use this information to make sure you do this the skill correctly when you retake it. Find the skill you failed, and study the steps, especially steps listed as Unsatisfactory on the score report.

In the example below, a candidate got an Unsatisfactory on the skill Hand Hygiene. The numbers 1, 5, and 10 printed below the skill refer to steps that were missed or performed incorrectly. To study for retaking the Skills Evaluation, you should turn to the Skills Listing in this handbook, look for the Hand Hygiene skill, and review all the steps, especially steps 1, 5, and 10

Passing

You must pass both parts of the NNAAP Examination within two (2) years of your training program completion date in order to be eligible for placement on the Mississippi Nurse Aide Registry.
Once you’ve passed both the Written (or Oral) Examination and the Skills Evaluation, your name will be placed on the Mississippi Nurse Aide Registry.
A Registry Card (also known as a Notice of Enrollment) will be mailed to you by Credentia and will arrive about three (3) weeks after you successfully complete both the Written (or Oral) Examination and the Skills Evaluation. You must show this card to your employer. Do not make any changes to your Registry Card. Any changes to the Registry Card could affect your status as a nurse aide.

Note: Although you needed a background check in order to participate in the nurse aide training and testing program, employers must do a background check when they hire you.